Fynchat
Fynchat vs Wati
Both are official WhatsApp Business platforms with a shared inbox, campaigns and automation. The real difference is not the feature list — it is the currency you pay in, the language of the product, and the integrations a Saudi business actually needs.
Pricing for Wati: $119–$423 per month billed annually, 3–5 users included, and each extra user at $49–$109 per month. (from their published page on 2026-08-21)
Side by side
Currency and invoicing
Fynchat: Saudi riyals incl. VAT, with a Saudi tax invoice
Wati: US dollars — you absorb FX and conversion fees
Entry price
Fynchat: SAR 99 per month incl. VAT
Wati: $119 per month, billed annually
Payment commitment
Fynchat: Monthly or yearly — your choice
Wati: Best rates require annual billing
Arabic
Fynchat: Arabic-first product (full RTL), with AI that understands Gulf dialect
Wati: Translated interface among many global languages
Local commerce integrations
Fynchat: Salla and Zid natively, plus WooCommerce and Odoo
Wati: Shopify and global tools (sometimes a paid add-on)
Per-message commission
Fynchat: None — you pay Meta at Meta’s own rate
Wati: Conversation-based pricing on top of the subscription
Built-in business apps
Fynchat: Real estate, restaurants, clinics and bookings inside the platform
Wati: Inbox and automation — apps via external tools
Support
Fynchat: A Saudi team in your timezone, in Arabic
Wati: Global support, mostly in English
Data protection
Fynchat: Built around Saudi PDPL with a data processing agreement
Wati: General global frameworks
When Wati is the better choice
- Your team works entirely in English and an Arabic interface does not matter.
- Your customers are outside the Gulf and you need no Salla or Zid integration.
- You want a global vendor with a long track record across many countries.
When Fynchat is the better choice
- You sell in Saudi Arabia or the Gulf and your customers write in Arabic.
- Your store runs on Salla or Zid and you want order notifications and catalogue to work automatically.
- You want to pay in riyals with a Saudi tax invoice for your accountant.
- You need an AI agent that answers from your catalogue, not canned replies.
- You prefer a lighter start with no annual commitment.
Frequently asked questions
Can I move my number from Wati to Fynchat?
Yes. The number is registered with Meta under your business, not the provider, so it moves with you. Our team handles the migration, and you can import your chat history too.
Do I lose my approved templates when migrating?
Templates live on your Meta business account, so they stay approved after the move — no re-approval needed.
Which is actually cheaper?
Compare total cost, not headline price: seats included, extra-seat fees, annual commitment and FX. Our entry plan is SAR 99 per month incl. VAT, and none of our plans take a per-message commission.