Fynchat
🤖 AI Assistant
Set up the AI chatbot, knowledge base, tools, and human handoff.
Set Up the AI Chatbot
Turn on the AI assistant for WhatsApp step by step — choose a provider, connect your access key, tune its tone and instructions, and set spending limits.
Knowledge Base
Teach the AI assistant your company facts (hours, policies, FAQs) so it answers from them accurately instead of guessing.
Playground
Try the assistant's replies safely before your customers see them, then run it on live WhatsApp for specific numbers only using test mode.
AI Tools and Human Handoff
Give the assistant tools to search your products and open a ticket, order, or booking, and set when it hands the conversation to a human agent.
AI answers from your Salla products and orders
The Fynchat AI agent answers your Salla customers from live store data — prices, availability, order status and shipping — without an agent stepping in.