Fynchat

📡 Channels

Connect WhatsApp, Telegram, Messenger, Instagram, TikTok and your website chat in one inbox.

Multi-channel and the unified inbox

Fynchat brings WhatsApp, Telegram, Messenger, Instagram, TikTok and your website chat into one inbox, with a single unified record per customer.

Connect Telegram

Create a Telegram bot with BotFather, paste the token into the Channels page, and your Telegram messages land in the unified inbox within a minute.

Connect Messenger, Instagram and TikTok

Connect your Facebook Page, your professional Instagram account and your TikTok business account so all their messages arrive in your unified inbox.

Website chat (Web Chat)

Add a chat widget to your site with one snippet; visitor messages land in your unified inbox and the AI assistant or your team answers instantly.

Coexistence: keep using the WhatsApp Business app

Connect your number to Fynchat and keep using the WhatsApp Business app on your phone at the same time, with up to 180 days of past chats imported.

WhatsApp vs WhatsApp Business vs WhatsApp API

Three apps sharing one name and some fundamental differences — which fits your business, and when the official API stops being optional.

The green tick and WhatsApp account verification

The difference between business verification and the green tick, how Meta decides, and what to do when your request is turned down.

Quick links