Fynchat

From “how much is this one?” to a booked test drive

A buyer asks about one car, then vanishes. Fynchat keeps the interest on record, offers the alternatives you actually have in stock, and books the test drive before they walk into the showroom next door.

The problems we solve

Dozens of daily enquiries about cars that already sold.
Nobody calls the interested buyer back when a similar unit arrives.
Trade-in valuations run on scattered photos and messages.

How Fynchat works in your business

1. An enquiry lands

From an ad, the site or WhatsApp — tied to a single contact across every channel.

2. Show what is really in stock

The inventory is current, so a sold unit is never quoted.

3. Test drive or trade-in

The appointment is booked in-chat; the trade-in is logged with its data and photos.

4. Follow-up that does not slip

A task for the rep and an alert when a matching car arrives.

What you get

🚙 Showroom inventory

Vehicle cards with photos, specs, price and availability.

🔑 Test drives

Date and branch booking with automatic WhatsApp confirmation.

♻️ Trade-in requests

A valuation form that reaches the pricing team complete.

🧠 An AI that knows your stock

It answers on your prices and specs, not generic web knowledge.

📣 Segmented campaigns

Send new arrivals to the people who asked about that exact class.

👥 Routing to reps

Each enquiry is assigned round-robin or by branch and number.

Integrations

WhatsApp Business API
Instagram
Snapchat
Public API

Frequently asked questions

Can I connect my existing inventory system?

Yes, through the public API: create and update vehicles programmatically, with webhooks for new leads.

How many numbers can I connect?

It depends on your plan, and you can map numbers to branches and scope each employee to theirs.

Will automation annoy customers?

The agent hands over to a human the moment the customer asks or shows frustration, and you control its working hours.

Can I send car photos and videos inside the conversation?

Yes — images, video and documents are all supported, and you can keep each car as a catalogue card to send in one click instead of re-uploading it every time.

How do I track finance and trade-in requests?

Each request becomes a card with stages you define (enquiry, valuation, awaiting bank, closed), so you know where every customer stands without a side notebook.

I have several showrooms — can conversations be separated?

Yes. Connect a number per showroom and scope permissions so each team sees only its branch, while you keep consolidated reporting.