Fynchat

Appointments that book and remind themselves

A clinic’s biggest loss is not the new patient — it is the no-show. Fynchat books from the chat against your real availability, reminds the patient before the visit, and reschedules the ones who cannot make it.

The problems we solve

How Fynchat works in your business

1. The patient messages

Asks about a service or a slot at any hour, including after close.

2. Picks from real availability

Working hours and slots are configured, so an unavailable time is never offered.

3. Confirm and remind

Instant confirmation and a pre-visit reminder that cuts no-shows.

4. After the visit

A short satisfaction check and follow-up for cases that need a review.

What you get

📅 Book inside the chat

The patient picks the service and time inside WhatsApp.

⏰ Automatic reminders

A pre-appointment message that sends itself and cuts no-shows.

🕐 Precise working hours

Multiple periods per day and holidays — automation respects them.

🤖 Consistent answers

Prices, preparation and insurance answered from your approved information.

⭐ Satisfaction tracking

Post-visit rating feeding insights, with alerts on negative cases.

🔒 Privacy and roles

Staff see only what concerns them, with an audit trail for actions.

Integrations

Frequently asked questions

Does it replace my clinic system?

No — it is the conversation and booking layer facing the patient, and it can connect to your system via the API or Zapier.

Is patient data safe?

Traffic is encrypted, access is scoped per employee, and there is a retention policy with deletion on request.

Can I switch automation off at certain times?

Yes — you set the agent’s hours and when it hands over to reception.

Can a patient book an appointment entirely inside WhatsApp?

Yes. The patient picks the service, doctor and an available slot inside the chat, and the appointment lands in the clinic calendar immediately — no phone call.

How do I reduce patient no-shows?

With an automatic reminder before the appointment that lets the patient confirm or reschedule in one tap. A message they can answer instantly rescues slots that would otherwise be silently missed.

Does it work for a multi-branch, multi-specialty clinic?

Yes. Define services, doctors and working hours per branch; patients are routed to the right one, and permissions keep each team to its own schedule.

Related guides

Other industries we serve

Quick links