Fynchat

Enrolment enquiries do not need someone on the phone

Enrolment season means hundreds of near-identical questions about dates, fees and prerequisites. Fynchat answers them from your approved information, records the interested learner as a request, and reminds them when the course starts.

The problems we solve

The same fee and schedule questions repeat thousands of times.
An interested learner asked, was never recorded anywhere, and was lost.
Start-date reminders are manual and late.

How Fynchat works in your business

1. A course question

From an ad or the site, arriving with full context.

2. One consistent answer

Fees, dates and prerequisites from your data, not an employee’s improvisation.

3. Record the lead

A request card with the track, the course and its follow-up status.

4. Remind and enrol

A pre-start reminder, and a campaign for those who did not complete.

What you get

📚 Your course facts

The agent answers from your approved data only — it does not invent details.

📝 Enrolment requests

Every lead becomes a card with a status and an owner.

📅 Sessions and slots

Book an interview or an intro session from inside the chat.

📣 Cohort campaigns

Announce the new cohort to everyone who asked before and never enrolled.

🌐 Every channel

WhatsApp, Instagram, Telegram and site chat in one inbox.

📊 Season reporting

How many enquiries, how many converted, and which channel brought the best.

Integrations

WhatsApp Business API
Telegram
Website chat
Zapier

Frequently asked questions

Will it answer outside course topics?

You define its knowledge scope; when it does not know, it hands over instead of guessing.

Can I message a whole cohort?

Yes — campaigns to lists or segments, using WhatsApp-approved templates.

Is it bilingual?

Yes — the platform and the agent both work in Arabic and English.

How does a student enrol in a course over WhatsApp?

They fill an interactive form inside the chat (name, course, preferred schedule), and you receive structured data instead of scattered messages you retype by hand.

Can I send schedules and reminders to a whole cohort?

Yes, with a campaign to the cohort segment: lecture reminders, attendance links, exam dates — on an approved template with delivery and read tracking.

Does the agent answer fees and admission questions?

Yes, from a knowledge base you write (fees, duration, certificate, admission requirements), handing over to a human for exceptions and special cases.