Fynchat

An empty chair is lost revenue

Salons live on repeat bookings. Fynchat books from the chat, reminds before the slot, and re-engages clients who stopped coming — on the channels they actually use: WhatsApp and Instagram.

The problems we solve

Instagram and WhatsApp messages pile up at peak hours and bookings slip away.
A last-minute cancellation leaves a gap nobody fills.
No record of the client who visited two months ago and never returned.

How Fynchat works in your business

1. A message on any channel

Instagram, WhatsApp or the site — one inbox for all.

2. Book service and slot

Only genuine availability is offered, per service and duration.

3. Remind and confirm

A reminder before the slot and easy early cancellation so the gap can be refilled.

4. Bring her back

A campaign to clients who lapsed and offers for loyal segments.

What you get

📅 Instant booking

Straight from the chat — no call, no extra app.

📸 Instagram in the inbox

Instagram DMs land on the same screen as everything else.

⏰ Reminders

Fewer no-shows and a chance to resell a cancelled slot.

💅 Service menu

Services, prices and durations presented inside the chat.

💜 Client segments

Top spenders, lapsed, happiest — a campaign for each.

👩‍💼 Team routing

Each branch or specialist sees only their own conversations.

Integrations

Instagram
WhatsApp Business API
Website chat
Snapchat

Frequently asked questions

I have several branches — does it work?

Yes — a number per branch if you like, with each employee scoped to her branch’s numbers.

Can staff reply manually?

Always. The agent only assists; any employee can take over in one tap and automation stops.

How long is setup?

Usually the same day for connection and booking setup, with our team helping you configure it.

Can a client book herself after hours?

Yes, booking runs 24/7. Most salon bookings come in the evening after reception closes — exactly the ones that used to be lost.

How do I win back clients who have not visited in a while?

Build a segment of clients who have not booked within a period you choose and send them a campaign on an approved template — a comeback offer or a reminder that their usual upkeep is due.

Can I stop bookings landing on a busy stylist?

Yes. Each stylist has her own calendar, services and durations, so no slot is offered while she is booked or off-shift.